Dear / Ms,
I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date
On referring to our earlier correspondence,I find that I had mistaken the date for The fault is entirely mine and I deeply regret that it should have
I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further I have already given instructions for the work to have priority and the engineers working on the job to be placed on These arrangements should see the installation completed by ne_t
Yours faithfully
Dear sir:
Thank you for your letter of 20 September, requesting a reference for Clairish Computers The answers to your questions are as follows:
We have employed Clairish Computers since January
Clairish Computers has helped our company rectify a new computer system that had been badly installed by another firm of It has drawn up a system specification for a replacement system and has chosen appropriate
We did not select Clairish Computers from several
We were not first time computer
Our first system is working The replacement system is still too new to comment
We are satisfied with the work of Clairish The various stages were completed on time, and the charges agreed with the
There was continuity of staff at Clairish Ian Baird managed the work, which was carried out by Ale_ Johnston and James
The staff training was effectively carried
Yours faithfully,
Peter Haddon, Director
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